• Request Access to City Records –You can request access to records the City has in its custody or control, including information about yourself, subject to limited and specific exceptions under privacy legislation.
• Access Your Personal Information – You can request access to the personal information the City has within its custody and control that are about you.
• Ask For Corrections – If information the City holds about you is incorrect or incomplete, you can request that it be corrected.
• Ask Questions and Raise Concerns – You can ask how and why your information is being used and raise a privacy concern with the City. If you are not satisfied with the City’s response, you can request a review by the Office of the Information and Privacy Commissioner of Alberta.

• Be Transparent – Communicate why and under what authority we collect your personal information and how it will be used at the time of collection and collect only the personal information needed to deliver programs, services, or fulfill legal obligations.
• Provide Appropriate Contact Information – Provide information regarding who to contact if you have any questions about the collection, use, or disclosure of your personal information.
• Protect Your Information – Take reasonable steps to safeguard personal information against loss, unauthorized access, use, or disclosure.
• Disclose Information Appropriately – Only share personal information in accordance with applicable law and City policies and procedures.
• Respond Openly and Accurately – Respond to your requests and concerns thoroughly and transparently — within the timelines required by ATIA for access requests, and as promptly as we reasonably can for privacy questions and concerns.
• Report and Manage Serious Breaches – The City must notify the impacted individual (s), the Office of the Information and Privacy Commissioner and the Government of Alberta when a breach poses a real risk of significant harm.

To request records held by the City of Grande Prairie that are not publicly available and do not contain your own personal information, including but not limited to: reports, correspondence, decisions or other administrative records, please use the Access to Information General Form.

• Base application fee: $25.00
• Additional fees: Additional fees may apply if there are a large volume of records and the fee estimate exceeds $150.00

Examples include: information regarding City projects, 311 Service Requests, reports to Council not on the website. 

To request access to your own personal information held by the City of Grande Prairie, such as records where you are the identified individual, please use the Access to Information Personal Form.

You will be asked to provide valid identification and/or documentation to confirm you are entitled to the information you are requesting.

If you are requesting personal information about someone else, explicit written consent from that individual, or other legal authority to act on their behalf (such as a power of attorney or guardianship order), is required. The City cannot release another person’s personal information without proper authorization.

• Application fee:  No fee
• Additional fees: May apply for copying records if estimated to exceed $10.00

Examples include: Human resource records, video surveillance footage of you or another identifiable individual, complaint and investigation reports. 

Completed forms can be sent to the Privacy & Access Coordinator to the mailing address listed above.  You can also e-mail your application to: ati@cityofgp.com. 

To request information related to a specific property please use the Property Based Information Request Form. This request type is intended for commonly requested property-related records and helps streamline processing.

• Application fee: $25.00

Additional fees: Additional charges are determined with the department at the time of request. For more information visit: Combined File Search Request.

To request a correction to your personal information held by the City of Grande Prairie, please use the Correction of Personal Information Form. 

• Application fee: none
• Additional fees: none

A *Tax Certificate may include current year assessment balance, outstanding taxes, participation in TIP plan, and indicate existing local improvement applications. 

*To access a Tax Certificate, you will need to create or login to an AccessGP account. 

Information about your property and a summary of any assessment on your property. Find your Current Assessment Detail Request here.

An Environmental File Search provides available environmental records related to a specific parcel.  Owner authorization and a recent (within 30 days) Certificate of Title is required. 

 To locate the zoning of a piece of land, use the City of Grande Prairie’s Web map service.

Combined File Search provides both development and building permit information. 

Yes, you can request records on behalf of another person, but you must provide proof that you are authorized to act for them.  This usually means:

• Explicit written consent from the individual, or
• Legal documentation showing you have authority (e.g.: power of attorney, guardianship)

The City cannot release someone else’s personal information without proper authorization.

The City of Grande Prairie uses video surveillance to support the safety and security of City facilities, employees, and public spaces. Surveillance footage often contains personal information of multiple individuals and is collected and managed in accordance with POPA.

If you believe City video surveillance may be relevant to a crime, you are encouraged to file a report with the appropriate law enforcement agency. Where requested, the City may provide relevant surveillance footage directly to Police to support an investigation.

If you are seeking footage in which you appear, you can submit an Access to Your Personal Information request. Because surveillance footage often shows other people, the City may redact or withhold portions of a recording to protect their privacy.

For questions about video surveillance or access requests, please contact the Privacy & Access Coordinator at ati@cityofgp.com

Under the Protection of Privacy Act, SA 2024, c. P-28.5 (“POPA”), the City of Grande Prairie is required to protect personal information in its custody or under its control and to respond to privacy breaches in accordance with the Act.

If you believe there has been a privacy incident (or breach), please contact the City’s Privacy & Access Coordinator as soon as possible.  The Privacy & Access Coordinator will review your concern and may initiate an investigation into the incident, consistent with the City’s obligations under POPA.

If you are not satisfied with the outcome of the City’s investigation, you may request a review by the Office of the Information and Privacy Commissioner of Alberta.  The Commissioner is an independent officer of the Legislature with the authority to investigate privacy complaints and incidents.  You can contact them directly through this link: Office of the Information and Privacy Commissioner of Alberta (OIPC).

• Government of Alberta – Protection of Privacy
• Government of Alberta – Access to Information
• Office of the Information and Privacy Commissioner of Alberta
• Office of the Privacy Commissioner of Canada
• Municipal Government Act
• Provincial Access to Information Act
• Federal Access to Information Act
• Protection of Privacy Act
• Health Information Act
• Personal Information Protection and Electronic Documents Act
• Environmental Site Assessment Repository - an online, searchable database of information about assessed and reclaimed sites in Alberta from the Government of Alberta. 

The Royal Canadian Mounted Police ("RCMP") are a separate public body from The City of Grande Prairie. If you want to submit a formal request for RCMP records, please visit their website to submit an Access Request.