There are many ways to get help and stay informed in Grande Prairie. Whether you have questions about city services or want to connect with others in the immigrant community, the resources below are a great place to start.
Community Support & Emergency Support Service Contacts
Contact Reason to call Access GP
Phone: 311 or 780-538-0300
Website: access.cityofgp.com
Hours: Monday to Friday from 8 a.m. to 6p.m.
AccessGP is the City of Grande Prairie’s customer service platform. You can use it to:
- Learn more about city services.
- Report issues.
- Ask questions about your neighbourhood.
Other topics range from bylaw, roads, transit, parks, animal control, construction, recreation, programming or general inquiries.
Enforcement Services
Phone: 311 or 780-830-5790
Hours: 6 a.m. to 12 a.m., Monday to Sunday.
Noise complaints, loitering, trespassing, smoking violations, bylaw infractions, traffic enforcement, animal licensing, vehicle for hire concerns or animal control. Grande Prairie Local Immigration Partnership (GPLIP)
Website: cityofgp.com/gplip
Email: gp_lip@cityofgp.comLooking for newcomer support? GPLIP is here to help. Immigrant Advisory Table
Email: gp_lip@cityofgp.com
The Immigrant Advisory Table is a group made up entirely of immigrants who represent the rich diversity of Grande Prairie. Members work closely with GPLIP to help make the city more welcoming and inclusive. Mobile Outreach
Phone: 311 or 780-830-7094
Hours: 7 a.m. to 11 p.m., Monday to Sunday.
Closed on statutory holidays.
Concerns related to street engaged: loitering, encampments, trespassing, disturbances, needles pickup, public intoxication, client support or case management. RCMP Non-emergency Service
Phone: 780-830-5700
Hours: 24 hours a day, Monday to Sunday.
Reporting crime with no suspect, non-emergency crime with suspect, non-emergency incidents in progress, on-going crime, issues not in progress, causing a disturbance, suspicious persons or suspicious activities. Emergencies
Phone: 911
Fire, Police and Ambulance
Immediate threat to person or property, substantive in progress crime or serious crime just occurred. Contact Reason to Contact HealthLink
Phone: 811
Open 24/7
Speak to a nurse on the phone about a non-urgent medical concern through Alberta’s free 24/7 health information service. Primary Care Network - After Hours Clinic
Phone: (780) 539-9204
Available for patients with minor injuries or illnesses that are non-life threatening. Grande Prairie Regional Hospital - Emergency Department
Phone: (825) 412-4000
Open 24/7.
To help you with emergency health needs prioritizing people that are very sick or injured. Mental Health Help Line
Phone (toll-free): 1 (877) 303-2642
Open 24/7.
Speak to a professional if you are struggling with your mental health. Telus Health MyCare App (download) Book a free virtual doctor’s visit with a healthcare professional. Contact Name Contact Number (emergency only) After-hours transportation 780-538-0354 Aquatera 780-882-7800 ATCO Electrical 800-668-5506 ATCO Gas 800-511-3447