GPAT Eligibility, Passenger Responsibilities, and Booking Details

• Fares

  Accessible Transit utilizes re-loadable, electronic smart cards known as SUPERPASS for tap-and-go bus fare payments.

  The SUPERPASS has replaced all paper passes and tickets. Exact cash fares are still accepted.

  To use, tap the card on the card reader when boarding the bus. Once the screen flashes “Approved” you may find your seat. Each time a patron boards the bus they will be charged for one ride. For example, if it is a round trip, two rides will be charged: one for going to the destination and one for the ride back.

  • One ride - $3.25 cash
  • 20 rides on a SUPERPASS - $46 (rides do not expire)
  • Monthly Unlimited SUPERPASS - $72

  Passes will only be valid for accessible transit and can not be used for conventional buses.

• Eligibility

  • Applicants must be aged fourteen and up.
  • An application is required to become a registered GPAT client. Please see links below.
  • The application includes a "Medical Verification of Eligibility" that must be completed by a qualified health care practitioner.

  Once the application is complete, it can be submitted to AccessGP for review. Approved applicants will be contacted by AccessGP staff and sent an information package.

  Download Accessible Transit Application Form 

  Download the Accessible Transit Rider's Guide

  Apply Online

• Accessible Transit Client Service Hours

  Day	Start time (first pick-up)	End time (last pick-up)
  Monday- Saturday	6 a.m.	11 p.m.*
  Sunday	8 a.m.	8 p.m.*
  Statutory holidays **	Limited service

  * Last pick up times may vary based on demand.

  ** Grande Prairie Accessible Transit will not operate on Christmas Day, New Years Day, and Easter Sunday.

• Booking a Ride

  There are three ways to book:

  1. Download and create an account on the Grande Prairie My Ride app
     • Use the app to subscribe to push notifications to track your bus and  save personal search results and common trips so you can easily book again
     • If you need assistance to set up an account please contact the dispatch office.
  2. Log onto gpmyride.app.ridewithvia.com/login
  3. Call the dispatch center at 780-830-RIDE(7433) to book over the phone between hours listed below.

  • Bookings are available to be made up to 14 days in advance.
  • Provide pick-up and drop-off locations.
  • Select the time for the trip.
    • Options are provided up to 60 minutes in advance.
    • Wait times are displayed in the app.
  • Provide additional booking information (number of customers, mobility device).
  • Be ready 10 minutes before your scheduled pick up time.
  • Enjoy the ride.
• Dispatch Centre Client Service Hours

  Day	Open	Close
  Monday-Friday	6 a.m.	10:45 p.m.
  Saturday	8 a.m.	10:45 p.m.
  Sunday	9 a.m.	7:45 p.m.
  Statutory holidays	Sunday Hours *Closed Easter Sunday, Christmas Day and New Years Day

• Passenger Responsibilities

  As a registered rider on GPAT, it is your responsibility to:

  1. Be ready 10 minutes before your scheduled pick up time.

  2. Have the exact fare or ticket ready when the bus arrives. Drivers are not obligated to provide you with change.

  3. Remain seated with the seatbelt or tie-down fastened while the vehicle is in motion.

  4. Follow the Operator’s instructions at all times while boarding, riding, and exiting the bus. Improper conduct may result in a refusal of service.

  5. Refrain from smoking within five metres of the vehicle; smoking is not allowed on the bus.

  6. Refrain from wearing scented products such as aftershaves or perfumes. Other passengers or Operators may have allergies to these products.

  7. Refrain from consuming alcohol or non-prescription drugs on the bus.

  8. Refrain from interfering with the operation of the vehicle and all equipment attached to it.

  9. Wear appropriate attire and footwear, unless exceptions must be made for medical reasons.

  10. Ensure the sidewalk and step outside your residence is cleared of ice and snow. Ramps must be kept in good repair. Your trip maybe cancelled if we cannot get you to and from the bus safely.